This newsletter has been produced
to help you get the most out of the Internet,
and to keep you, as an Actrix customer, informed of developments and services within the
company.
Past newsletters may be viewed at http://editor.actrix.co.nz/
Newsletters are now archived by article at http://editor.actrix.co.nz/byarticle/
Questions and comments about the newsletter can be e-mailed to editor@actrix.co.nz
Other inquiries should be e-mailed to support@actrix.co.nz
Is It Safe to Use Your Credit Card Online?
by Rob Zorn
Being in the Internet industry, and dealing with
customers on a regular basis, we often come across people who feel a real debilitating
unease about using their credit cards to make online purchases. While it is reasonably
common to read about Internet scams, stolen identities and so forth, my contention is that
it is no more unsafe to use your credit card online than it is to use it anywhere else.
The fear is that when you enter your credit card details into a field on a website, you
don't know where those details are going to end up, or you're not sure who might be
"listening" to the transaction. These are legitimate concerns, but really, they
aren't significantly different to you giving your credit card to a waiter in a restaurant.
How hard would it be for a member of the waiting staff to make a quick copy of your card
number and expiry date? How hard would it be for him to retrieve such records from sales
documentation and go on a shopping spree courtesy of you, once he had your details?
I guess what I'm saying is that in reality it is virtually never 100% safe to use your
credit card. However, just as one tends to exercise care with credit cards in the physical
world, so can one exercise similar care in cyberspace that will result in a similar level
of safety and security.
First of all, a waiter is unlikely to steal your credit card numbers. He or she knows that with the amount of electronic record-keeping and verification that goes on, the likelihood of being traced and caught for using your card illegally is pretty high. We know, too, that reputable firms are likely to have policies and practices in place to prevent staff from being easily able to abuse knowledge of your credit card details - but the operative word here is "reputable firms." So, the first and most obvious piece of advice is to only use your credit card to purchase online from firms you feel you can trust - firms that have known physical premises, places that have been around a while and have been conducting online transactions for a some time without major problems. You should feel a lot more confidence giving Amazon.com your details than when you're using them at Fred's Online Porn Palace.
Secondly, you should never enter your credit card details over an unsecured site. A secure site will use encryption to protect your data as it travels between your computer and theirs. Anyone intercepting that data between the two sites will not be able to make sense of it and it will be of no use to them. You'll know you're on such a secure page by the fact that the http:// in the page address changes to https://, and/or a little closed lock icon appears in the lower portion of your web browser.
Thirdly, it is definitely unwise to
send your credit card details via e-mail. In reality, e-mail travels between computers
pretty much like a postcard travels through the post. It can be intercepted and read by
parties you're unaware of along the way (unless you're using some form of e-mail
encryption that not many people bother with). Sending your details by e-mail also means
that an electronic copy of those details is on your machine, and is probably saved on
someone else's as well. This means that if your computer (or theirs) is hacked or stolen,
someone else may be able to retrieve the details and put them to nefarious use. Some
people recommend sending credit card details broken up into two or more separate e-mails.
This might reduce the risk a little, but not much more than doing the same thing with two
or more postcards through the post.
Lastly, in a worst case scenario, if someone does manage to get your credit card details and use them for their own ends, you're not likely to be liable for the debt anyway. I spoke with someone at ANZ Credit Cards in New Zealand who informed me that Internet vendors are required to verify you are who you say you are before they accept a credit card purchase. If you can make a good case that it was not you that made the purchases, and the vendors didn't attempt to verify your authenticity, then the credit card companies will pursue the debt with the vendor and not with you. Please be aware that I write this on the basis of one telephone conversation with one ANZ employee. You are advised to check this sort of policy yourself with the bank or lending institution through which you have your credit card.
Credit card companies are aware that many people remain reluctant to use their cards online. Of course they want you to use your card as often as possible, so initiatives are currently underway by the major companies to address people's security concerns. Visa are developing a procedure called "Verified by Visa" that will be based on a secret password that only you know and that can be transmitted to the vendor without him learning it. Mastercard are working on their own security technique called S.E.T. (Secure Electronic Transaction) that will use further encryption to make things at least appear more secure to the public. You can read about these initiatives on the respective websites http://www.visa-asia.com/verified/index.shtml and http://www.mastercard.com/nz/shoponline/set/index.html.
Then There's Always PayPal
Paypal is a reasonably neat little service that allows you to pay individuals (who wouldn't normally accept credit cards) and some businesses, using your credit card and without sending any details to anyone at all (except once to PayPal, of course). You pay PayPal instead, who then pay the person on your behalf. You can receive money from people in the same way. You provide PayPal with your credit card and your cheque account details. If you pay someone, PayPal debits your card and pays into the other person's cheque account. If your receiving money, PayPal debits their card and forwards the money to you. You can leave your balance at PayPal and use it to pay others, or you can choose to have your balance paid out into your cheque account (for a small fee). It's a great and reliable service used by many people on the Internet. It is very well known and widely accepted, and loved by online Auction enthusiasts who often buy from individuals overseas.
It's free to register with Paypal (www.paypal.com).
It's an Online World
The thing is, E-commerce (commerce over the Internet) is rapidly becoming a way of life. It's getting easier and safer to purchase online, and it is just so darn convenient. Many so-called Net experts go so far as to say that within 10 years we'll be buying just about all our groceries online and having them delivered because it will be cheaper for supermarkets to do it this way than to hire uniformed checkout staff and maintain enticing storefronts. More and more people are using sites like Ebay (www.ebay.com) to shop for birthday presents or to further their hobbies. It's often cheaper to buy books or music overseas (where you're more likely to find what you really want) and have them shipped here than to buy the same items at a downtown store.
The web doesn't just bring us information. It brings us wider choice, enhanced opportunity and convenience. If you're still uncomfortable using your credit card online, then don't, but it would be a shame for you to miss out on all that choice and convenience unnecessarily due to mistaken fears.
by Amber McEwen
Actrix Marketing
What do we do with your information?
Due to the changes we made earlier this year many of you have chosen to register your
credit card details with us. At the same time many of you have expressed concern about
where we store your credit card information and who has access to it. To address this
concern we have recently updated our Terms & Conditions to include a section on how we
deal with your Personal Information. So I thought I would take this opportunity tell you
about the changes we have made.
Collecting Your information
In order for you to open an account with us you need to provide us with some personal
information. This usually includes your name, address, phone number and it may include
your credit card details. At any time you can see the information we hold about you by
logging into the Members Section of our web site where you can view the details we have
for you on record. Once you have logged in you can correct any of your personal
information by going to My Info/Edit My Account. To find out what credit card details we
hold for you, you will need to call our Help Desk and speak to one of our accounts
personnel.
Storing Your information
Protecting your personal information is important to us, so any information we hold about
you is kept securely in our customer database. Your credit card details are stored in such
a way that they can only be viewed by our Accounts Department.
When you close your account
If you close your account we will erase your credit card details from our database within
24 hours, unless there is money owing on your account. If money is owing we will remove
your credit card details 24 hours after the account has been paid. The rest of your
personal information will be deleted from our database within 12 months. If at the end of
this time you either owe us money or your account is in dispute we will keep your
information in our database until payment is made or the dispute is resolved.
To view our complete Terms & Conditions please visit the Actrix website (www.actrix.co.nz ) and click on the About Actrix/Actrix
Terms & Conditions link on the home page.
New Virus Hoax -
Jdbgmgr.Exe
Yep, One More Virus Hoax
The Jdbgmgr Hoax is almost exactly the same
as the Sulfnbke Hoax that was doing the rounds earlier this year. We ran an article on
that hoax in the February Newsletter. As
was the case with Sulfnbke, the Jdbgmgr hoax e-mail turns up, usually sent to you by a
confused or alarmed friend, and encourages you to go and delete a perfectly innocent
Windows file from your system.The file that the hoax refers to, Jdbgmgr.exe, is a Java
Debugger Manager. It is a Microsoft file that is installed when you install Windows. It
has a teddy bear icon as described in the hoax.
Now, it is true that, just like any .exe file, Jdbgmgr.exe, can become infected by a
virus. One virus in particular, W32.Efortune.31384@mm targets this file, but just because
the file appears on your hard drive, that does not mean it has become infected. Any
healthy Windows system should have that file there.
If you have already deleted the Jdbgmgr.exe file, some Java applets may not run correctly
while you are browsing. This is not a critical system file and the file version may vary
with your operating system and version of Internet Explorer. If you want to restore the
file, the easiest method is probably to do a re-install of Windows.
This hoax has appeared in several languages. The English version usually resembles the
following:
I found the little bear in my machine because of that I am sending this message in order for you to find it in your machine. The procedure is very simple:
The objective of this e-mail is to warn you about a new virus that is spreading by MSN Messenger. The name of this virus is jdbgmgr.exe and it is sent automatically by the Messenger and by the address book too. The virus is not detected by McAfee or Norton and it stays quiet for 14 days before damaging the system.
The virus can be cleaned before it deletes the files from your system. In order to eliminate it, it is just necessary to do the following steps:
1. Go to Start, click "Search"
2.- In the "Files or Folders option" write the name jdbgmgr.exe
3.- Be sure that you are searching in the drive "C"
4.- Click "find now"
5.- If the virus is there (it has a little bear-like icon with the name of jdbgmgr.exe DO NOT OPEN IT FOR ANY REASON.
6.- Right click and delete it (it will go to the Recycle bin)
7.- Go to the recycle bin and delete it or empty the recycle bin.
IF YOU FIND THE VIRUS IN ALL OF YOUR SYSTEMS SEND THIS MESSAGE TO ALL OF YOUR CONTACTS LOCATED IN YOUR ADDRESS BOOK BEFORE IT CAN CAUSE ANY DAMAGE.
Hoaxes like these can actually do a lot of harm - they aren't harmless as some people might think. Forwarding them on causes panic and confusion, and can result in people following their instructions with negative results (as seen with this hoax), and can even result in a "boy who cries wolf" effect, whereby less-informed Internet users become de-sensitised by all the hoaxes and then ignore a REAL virus warning. Remember, many new Internet users have the mindset that "if I read it on the internet, it must be true". Sadly this is not the case. When receiving an email that claims to alert you to a new virus, look for URLs (links) to web pages at reputable antivirus sites, that back up the warning claim. A good virus warning should ALWAYS link to a website, eg. at Nortons or McAfee etc, to back up its claims. Lastly, if in doubt, check with a computer "geek" or your Internet Service Provider, or browse through a good antivirus website (eg. www.symantec.com/avcenter/) for information on the warning, to determine if it's real or a hoax. Most antivirus websites have info on hoaxes as well as legitimate viruses.
Making Your Way Around the Actrix Website
by Amber McEwen
This article outlines the many of the features on the home page of our new website. In next month's newsletter I will discuss the features found in the Member's Account Login area.
Home Link Bar
This link bar (pictured left) sits on the left hand side of the Home Page and contains quick links to other areas of our site. From this tool bar you can add block time to your CyberByte 1 account, read past newsletters, contact us, and much more. You can also access a map of our site to help you find what you are looking for more easily.
Information Bar
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The grey Information Bar at the top of the screen contains all the information you need to know about Actrix's products and services. Just click the links to access dropdown menus. Click links within the dropdown menus to have more links appear, where applicable.
For example, by clicking the Domestic link, and then the Dialup Connections link in the dropdown menu, you can view the pricing information for our dial-up plans. If you are unsure about whether you are on the right plan, browse through this section and see what alternatives are available.
You can visit the
Domestic section, for example, if you want to know more about our E-mail services. From
there you can do the following:
Internet Safe Usage Guide: This guide explains how to surf the Internet safely. It outlines the simple steps you can take to protect your children from some of the dangers that can be found in chat rooms and in other areas of the Internet.
User Homepages: Each Actrix dial-up account comes with a certain amount of space on our servers. This allows you to host a personal website with us for free. To view other personal websites, or to find out how to use this service, click on this link.
If you want to top up your CyberByte 1 account or request a Direct Debit form you can do this by clicking the Account Payment link.
Business Tab
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This tab provides you with all the information you need to learn about our business products and services. If you are interested in ordering one of these services simply enter your details into the area provided and someone will contact you shortly. |
Web Services Tab
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This tab outlines our Web Hosting plans and our Web Design services. If you want to order one of these services just click on the link provided, enter your details, and someone will get back to your shortly. |
Help Section
This section contains lots of useful information to help you set up and manage your Internet Connection.
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The Actrix Help section contains Actrix dial-up and server information to help you configure your Internet Connection. It also tells you how to set up additional mailboxes for your account and how to add block time to your CyberByte 1 Plan. |
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If you want to configure your computer for Actrix simply select your operating system and follow the step-by-step instructions. |
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If you think you may have a virus, or just want to learn more about them, then this section may have the information you need. It contains information (and fixes) for some of the most common viruses around today. |
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The Web Browser Help Section contains step-by-step guides showing you how to set your homepage or save a page in your "favourites" column. |
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This E-mail Help section contains step-by-step guides to show you how to configure your E-mail programme for Actrix. |
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If you want to know what goes on behind the scene when you click connect or type in a web address then this section is the one for you. It contains tutorials explaining how different aspects of the Internet work. |
About Actrix
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This section contains information about who we are and where weve come from. From here you can learn about us, access our staff contact list and read our Terms and Conditions. |
Other Home Page Features
Current News: Every day we update our current news
section with the latest news from the world of Cyberspace. You will also find information
on the latest viruses in this section. To view our archive of current news articles click
on the current news icon and you will see a list of previous articles displayed.
Whats New at Actrix: This is where we post information on new products and
any new developments that have happened at Actrix. It pays to keep an eye on this section
to ensure you havent missed out on any new developments.
Tip of the Week: This section contains helpful hints on computer related issues. As
you can see it is currently instructing you on how to change the home page on your web
browser and last week it contained information on how to rid your computer of the Klez
Virus. If you are new to computing or are keen to learn more about computers this is a
good section to check from time to time.
Network Status: This is where we let you know what is happening with our network.
If suddenly you find you cant send/receive e-mail or cant view any
international sites this is where you go to see what might be happening. For every outage
we experience we will let you know what has gone wrong and when we expect it to be fixed
by.
Next month I will explain how to get the most out of the services that are available in
the Members Only area. However like with anything, the best way to get the most out
of our website is to take 5-10 minutes to explore it and familiarise yourself with all it
has to offer.
Installation of Debian GNU/Linux Step by Step (Part 1)
by John Anderson
Over the last 5 months I've talked about the benefits of the GNU/Linux operating system.
Now it's time to put my money where my mouth is. This article is the first in a step by
step guide to installing Debian.
I have chosen the Debian distribution because it is widely used and runs the middle line
between distributions which often work straight out of the box, like Red Hat, and ones
which are very flexible and help you understand the system more, but can be arcane to
configure like Slackware. Debian GNU/Linux is also very well documented, you can find out
a slew of information at www.debian.org/doc.
Before I proceed, the obligatory disclaimer: Neither Actrix Networks nor the present
writer can be held responsible for any fault or loss of information that may be due to the
content of this article. Proceed with caution and at your own risk.
Packed and Ready to Go
Chances are you will already have a computer since you're reading this newsletter. You can
simply reformat the hard drive and just whack Linux on there. This method can have mixed
results. Think of it as heading out into a new country, mostly friendly and full of
promise, but you still need to pack your bags carefully, have a decent map to get there
and plan ahead a little. So, first of all, lets see what's in our bags.
There are several ways to find out what hardware makes up your computer. Making sure that
you have disconnected the box from the mains, you can carefully open the box and record
the hardware manually. Write down any significant looking numbers and letters and then
check them on the Internet or send them through to me. Remember to always handle hardware
carefully and to use a static strap (you can pick one of these up from any electronics
store cheaply). Please be aware, if you mishandle your hardware you may never be able to
fix it again. In order to find out the monitor setting you will have to dig out the manual
that you've hopefully tucked away somewhere safe.
The other alternative is to use Windows to find out what you've got. Click on My Computer
and then click once on the Local Disk Drive, usually called the c: drive. To the left you
should see your hard disk capacity, which is usually measured now in GB or gigabytes.
Next , go to My Computer, Control Panel and then System. You will then need to find a
panel called Device Manager. Under Windows 2000 it is under System and Hardware and then
Device Manager.
You now need to scan through the list and write down the details of your video card, sound
card, modem, network card and mouse. If you can't see enough details, right click on the
item and then left click on properties.
Your list should look something like this:
HCF 56K PCI Modem
Serial Microsoft Mouse
Cirrus Logic GD5465 Graphics Card
Realtek 8139 Network Card
Creative Sound Blaster 16 Card
You also need to find out the frequency and resolution you are comfortable with.
Right-click on your desktop and left click on properties, this will show your Display
Properties. Now click on Settings and check out what it says under Colours. It is probably
set to 16 bit or higher. Now look at Screen Area and write down what it says. It is
probably something like 1024 by 768. Record these settings.
Now click on Advanced and Frequency. Record the frequency rate. It will be something like
75mhz.
One of the key areas where installations can have difficulty is WinModems. Most computers
now come with these software based modems which are supposed to only be run on the Windows
Operating Systems. You can find out more here at www.linmodems.org or send me an e-mail. WinModems are the equivalent
of Here Be Dragons, you may want to save yourself a lot of heartache and purchase a
hardware based serial port hardware modem.
Don't Forget the Map
We now need to get the map and determine the best way way to get there. We need the
software.
Like almost everything to do with Unix, there is always more than one way to do it.
Download a floppy set from an ftp server like ftp.citylink.co.nz, purchase a book like The Debian GNU/Linux Bible by
Steven Hunger which comes with its own CD, or send a burnable CD to me care of Actrix
Networks with a self addressed stamped envelope and I will send you a copy.
P O Box 11-410
Wellington
A Spot of Planning
Well, we're all well-packed, plenty of warm jumpers and possibly a handkerchief or two as
well, and now we have the map. If you've ever ended up cold and wet and wondering where
you are, you'll know why we need to quickly plan ahead the first leg.
If you want to have a dual booting system, meaning having both Windows and Linux at the
same time, you will need to use a tool like Partition Magic, which you can find here: www.powerquest.com/partitionmagic.
Partitions are divisions in you hard disk which allow you to divide up your information.
In Windows, by default, you install everything in one partition, if you want though, you
can have separate partitions which helps if you need to reinstall your system, and still
preserve your files separately, or have separate operating systems running on the same
computer. You can change your operating system at startup.
Unix systems naturally divide into different sections. One of the things that constantly
amazes about this operating system is that it is often so transparent. If something goes
wrong, usually you can find the problem quickly through a sound knowledge of the following
system and the ability to find and use the manual pages. The following schema is quickly
described below, a more detailed discussion is available here: http://linux.oreillynet.com/pub/a/linux/2001/10/11/filesystem.html?page=1.
The system is divided up into.
/ root, the base of the system from which everything grows
/tmp temporary files
/usr and /usr/local where the applications sit
/bin binary files
/home the home of all user files
/etc configuration files etc etc
/var logs and mail, all the stuff that varies
/swap used when your computer's memory runs out of space
Some of these areas should have their own partition. There is a huge variety of ways of
splitting the system up, but my recommendation is to split up the system like so. I have
used 8 gigs of space:
/ 300MB
/swap 128MB
/tmp 300MB
/usr 3GB
/usr/local 2GB
/home 1GB
/var the remainder
When you load up Debian/GNU Linux for the first time you will be asked to partition your
hard disk.
Let's Get Moving
So now we're ready to set foot on the road and begin. Send me a burnable CD and SASE if
you want to head on to the next step. If you have any questions before we set out please
email me on janderson@actrix.co.nz .
'Roads go ever ever on' - The Hobbit
Interesting Sites (Click the picture links to access the sites)
Please note: Actrix supplies links to these sites for your interest and possible use. We cannot endorse or take any responsibility for their contents. Got a site you think would be neat to share with other readers? Let me know and receive a free Norrie the Nerd chocolate bar courtesy of Actrix!
General
File-Swapping Sites Multiply Despite Legal Tangles: The number of file-swapping, or peer-to-peer, Web sites, has grown more than five-fold in the past year, a study said on Monday, despite legal efforts by Hollywood, music companies and software firms to shut them down. Click here for more.
Six Arrested Over Nigerian E-mail Frauds: Six people were arrested in South Africa last weekend on suspicion of being involved in the infamous Nigerian e-mail and letter fraud. Four of those detained were Nigerian, one was Cameroonian, and the sixth was South African. South African police believe that the six people are part of an international fraud and drug-dealing cartel, and have been sending out many thousands of e-mail and letters in an attempt to defraud. Click here for more.
New Zealand Slips in e-Government Stakes: New Zealand has slipped five places to 14th in an international survey of progress towards e-government by global consulting firm Accenture. But the introduction of a new whole-of-government web portal could push us back up the rankings. Click here for more.
New Zealand Domain Name Seller Defies Ban : A New Zealand-based domain name registrar says a company that was banned from selling dot-NZ names to local businesses is busy registering names through its automated system. Pdom.com said Melbourne, Australia-based Internet Name Group is registering domain names for clients through its online automated registration process. Click here for more.
The War in My Inbox : Theres a war going on in my inbox. Its not too serious. The casualties so far are just my business and my reputation. But the war is coming to your inbox, too. Click here for more.
US Users Make Life-Changing Decisions Online: Americans are increasingly using the Internet to search for information on life-changing decisions such as job training, health care, and education. 14 million American Internet users who have undertaken education courses or career training in the past two years, says their use of the Internet was either crucial or important in upgrading their skills. Click here for more.
Revisiting Star Wars Science : OK, so maybe lightsabers couldnt work the way they seem to work for Obi-Wan Kenobi ... maybe those landspeeders rely on a technology thats on the very edge of believability ... and the starfighters certainly wouldnt make zooming noises in space. But scientists say theres still a lot to be learned from the Star Wars sagas, even if the science isnt quite right. Click here for more.
Windows Wire
XP Updates Start to P.O. Users: One of the purported user-friendly features of Microsoft's new operating system is turning out to be user-annoying. As many as three times a week, on average, XP users see a little window pop-up at the bottom of their computer screens announcing the availability of another new update for their system. Click here for more.
Yet Another Six IE Bugs: Microsoft urged Windows users to download a fix for Internet Explorer on Wednesday, following the company's announcement that six new flaws had been found in its Web browser. The software giant called three of the flaws critical, but only one of them--a cross-site scripting error that affects only Internet Explorer 6.0--would allow an attacker or a worm to run a program on the victim's computer. Click here for more.
What Does It Take to Beat Microsoft?: Giants like AOL, Palm, and Sony have tried and flailed. But that doesn't mean it can't be done. Some little guys are actually sticking it to Microsoft now - and what they've learned can mean as much to your business as it does to theirs. Click here for more.
MacNews
Unix-Based Apples: Apple says that over 46 percent of Apple Developer Connection members are Unix or Java programmers. Over three million Macs with Mac OS X have shipped to date, making Apple the number one supplier of Unix-based systems in the world, Apple says. . Click here for more.
Apple 'Bundle' Creates a Rumble: A New product announcements from Apple are often greeted with unabashed glee from Mac users, and it was no different last week when Apple CEO Steve Jobs said that the company would soon release an instant-messaging client called iChat. Click here for more.
Security and Safety
Top 10 Security Tips: Learn what you can do to protect your computer. Click here for more.
The Penguin Roars
Kapiti Wheys in With Linux : Kapiti Cheese is integrating its manufacturing and financial operations and putting the lot on Linux. Click here for more.
Richard Stallman's Biography: One of the most controversial figures in GNU/Linux circles and arguably the most important has just had a biography published about him. Click here for more.
The Weird Weird Web
Net Stalking Needs Tougher Action Says Chatroom User: Internet crime is not taken seriously enough, says a Blenheim net addict who received death threats from a fellow chatroom user. Angie Hunter contacted the internet site provider NZDating and the police after being threatened by a "real sick puppy" in an internet chatroom. Click here for more.
Pope Gives Internet His Blessing: Pope John Paul is putting his faith in the Internet. In his weekly address at St. Peter's Square Sunday, the 81-year-old Pontiff said: "I've decided, therefore, to propose a big new theme for this year: "The Internet -- a new forum for proclaiming the Gospel." The leader of the world's Roman Catholics didn't say how much he practices what he preaches -- for instance, whether he surfs the World Wide Web. He doesn't have his own e-mail address... Click here for more.
If Star Wars Featured a Rugby Match: In an office far, far away and many moons ago, Planet Rugby came up with their ultimate Star Wars XV. Now sadly our filing system has been as effective as a Scout Walker on Endor and we can no longer find the original. Nevertheless, with a new film due out shortly we thought we'd come up with a new Star Wars XV. . Click here for more.
Well, each month usually finds me scratching my head
for newsletter content. I was pleased that this month articles just seemed to turn up from
nowhere, and we ended up with quite a bumper issue. Thanks for visiting and I hope there
was something of benefit for you here.
Always remember your questions and comments about the newsletter are more than welcome.
Please be aware that I have a pretty steady workload and I can't always respond very
quickly with advice on problems. You'd do better to e-mail the help desk on support@actrix.co.nz. If you have Accounts-based
queries, I'm not at all the person to ask them about. Try accounts@actrix.co.nz.
Take care through June,